Terms & Conditions of Coliving
Refunds & Cancellations
We ask for 25% of the payment at booking, and the remainder 10 days before arrival.
Cancellation policy:
- If you cancel 1 month before arrival you will receive 75% of your payment back.
- If you cancel 2 weeks before arrival you will receive 50% of your payment back.
- If you cancel less than 2 weeks before arrival your payment will be kept in full.
You are able to postpone your stay within the season, or move it to the next season, depending on availability and for a similar number of nights.
Once you have arrived we cannot refund your stay, even if you decide to leave early.
Noise & Neighbours
We have a family living next door to us, in Selgars House, and so ask our guests to be mindful of noise and disturbance.
The steps around the back of the Mill House should not be used for smoking or congregating, to avoid noise disturbance. These steps are to be used for deliveries and as a fire escape only. The same goes for the road. Please do not congregate by the neighbours’ gate.
We also limit amplified music to 11pm, and to the barn.
After 11pm we ask for all windows to be closed in the Mill House, and not to have people mingling outside by the Mill House, and definitely not by the road or the neighbours’ gate. Instead, please go further back to the fire circle and the camping field or pagoda for late night activities.
Guidelines & Conduct
Upon booking you will be sent detailed information about your stay, including our guidelines and code of conduct.
We will not tolerate, and will ask you to leave immediately without a refund in case of:
- racist, sexist or homophobic language and behaviour
- disrespectful and/or violent behaviour
- obvious and continuous disregard for rules and others
If you have been ignoring our rules and have already been warned once, we reserve the right to ask you to leave at the second warning. Your payment will be kept in full.
